Sold item marked as 'payment initiated' and unavailable for 21 days

[grace_970]

I am new to Ebay, however I have just sold 3 books.

All 3 are showing as 'awaiting payment' from the buyers, and below Ebay states that the money will not be paid into my account for 21 days (until 7 July). The books have been bought by 2 different people.

On further investigation, the items say that payment has been 'initiated.' On other forums, it has been suggested that it is because my PayPal account is not linked. I double checked - I have an email linked to my PayPal account, but this is different to the one linked to each item. Does this matter, and can this be changed? For some reason, a really old email address is linked to the sold items, which I no longer have access to.

Should I post the items, and assume the payment initiation is linked to the 21day waiting period for new accounts, or cancel each of the sales, assuming this is a problem with an invalid email address?

Any help gratefull appreciated - TIA

[**peaseblossom**]

Paypal payment is made via email address so if that is incorrect you won't get the money.   If the payments are unclaimed the buyers will be able to cancel them in their Paypal account.   Then you can send them Paypal invoices using the Send & Request link in your Paypal account.

If they are not happy paying to another email address you can cancel the transaction (via More Actions, right of item on sold page > Cancel > Buyer asked to cancel) and relist with the correct email address on the listing for them to buy again.