Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- eBay UK Community
- OLD Q&A Boards
- Answer Centre
- Selling on eBay DND
- Refunding a customer
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
Refunding a customer
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
12-04-2020 6:23 PM
A buyer bought a pair of earrings on 2nd April, and she didnt received them yet. She complains that she was expecting the delivery by 5th April( Never wrote me that she was expecting them by 5th April) I believev this is due to the Corona virus pandemic they have some troubles with delivering. Now the customer is demanding that she wants the refund. Should I issue the refund her now? If so do the eBay pay any compensation to the seller? Had this experience before with some customers. But did not received any compensation from eBay.
Thank you
Comments (0)
Comments (0)
0
Helpful
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
12-04-2020
6:29 PM
you need to ask her to open a not received case in the Resolution Centre and then refund the her in full,
you also need to:-
as subscribing to a shop doesn't do this automatically
Ask a question
Most Helpful Posts
