Refunded buyer as courier lost the parcel. Eventually, courier found it and delivered

Hi,

I refunded buyer as Hermes lost customers' parcel. 2 days later, they actually found it and delivered. Buyer never told me, I found accidentally what happened. Is there anything i can do to get my money back?

Accepted Solutions (0)

Answers (2)

Answers (2)

Depending on how the buyer paid he may still be waiting for his refund. If paid funded by Credit Card a refund can take 30 days.
plpmr
Experienced Mentor

Message the buyer and tell them you are glad they have now received the item and send them a money request from your PayPal account.