13-09-2020 7:28 PM
I've just had notification that a buyer hasn't received an item. I'm not suggesting that it's definitely a false claim but (a) my experience of Royal Mail is that they are very good and (b) this buyer has quite a record of leaving negative feedback.
I would like to notify eBay so that they can keep an eye on him but it appears that I can only do this by saying that it is a tracked item with a tracking number which it isn't as it was sent as a large letter by second class.
I don't like to think ill of anyone so shall I just block him and refund him and move on?
If you can't prove delivery then you may aswell refund now and block them.
If they then leave you negative feedback report them to ebay at the same time highlighting all of the other negs they have left; you then stand a chance of yours being removed and possibly the others.
No guarantee though.