13-12-2020 2:57 PM
Hi, just sold my laptop for £500 but the buyer's account says they are based in the US, even though their shipping address says Manchester. I am worried this may be a scam, any help would be much appreciated. How to avoid the scam, if it is a scam etc.
Cheers!
So long as you post the item to the address on the PayPal confirmation of payment e-mail you will be covered by Seller Protection. However, for an item such as a laptop be sure to pack it well, making sure that the box that you put it in is well padded with protective material, such as packing foam so as to absorb the impact if the box were to get knocked whilst in transit.
In addition to ensuring that the item is wrapped sufficiently inside a box that is sturdy enough to protect it from damage during transit, given that you sold the laptop for £500.00 you really ought to be sending it via a postal service such as Royal Mail Special Delivery Guaranteed. That way the item will be trackable from despatch to delivery and you will get a signature once the item has been delivered, thus protecting you from an unjustified Item Not Received case should you have the misfortune to have sold the laptop to a dishonest buyer. Another advantage of sending the laptop via Royal Mail Special Delivery Guaranteed is that you would also get compensation should the item end up being lost or damaged in transit. You wouldn't be eligible for compensation if you posted a laptop via a lesser postage method, such as Royal Mail First (or Second) Class Signed For, so why cut corners when despatching something that expensive? It's a lot of money to lose if something goes wrong and you end up in a position whereby you have no other option but to refund the buyer's money in full!