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Permanent restriction?! Really?
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on 13-11-2020 11:17 PM - last edited on 14-11-2020 11:24 AM by zhainius
Hi Everyone,
So today I logged on to see a message from eBay saying that my seller performance was below standard, and my account had been permanently restricted!
The last time I sold anything was about 12 months ago, and there was an issue with the postage because I was away at the time - which I advised via the resolution centre and another where the buyer said he mysteriously 'didn't receive it'. Apart from that, 258 transactions and a member since 2003 .. 17 years!
I contacted the team via the online chat asking why this had happened .. this is the response :
looking around eBay there are masses of people with negative feedback, that are still selling ... but I get banned! Sorry folks to have a rant , but I'm so aggrieved about this .. don't know where to go with it.
Jim
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14-11-2020
8:36 AM
It has nothing to do with feedback, although poor feedback indicates an underlying issue that will affect it. The eBay rep told you it's the metrics which are mainly cases and which can be found in your seller dashboard.
There is nowhere you can go with it. You are banned from selling, and so will any be any account they can associate with yours.
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