No delivery address in Paypal

[nott_lette]

Hi, I made a sale on Ebay and the buyer paid straight away with Paypal instant payment, however there is no address on the Paypal confirmation email or in the transaction details in Paypal itself. The order details in Ebay show an Argos address. I've never had an invoice come through without a shipping address and I'm concerned that if I just post to the Ebay address I'll lose the Paypal protection. Has anyone else experienced this?

TIA

[tobiasd4 · Accepted solution]

You sold under click & collect, so send tracked to Argos address, make sure you add the Refeence number in address.

https://www.ebay.co.uk/help/buying/postage-delivery/changing-delivery-address-method/click-collect?i...

[rusticrye]

That's odd. The Click&Collect address should be on the PayPal payment confirmation email in some form or other, surely.  I don't offer Click&Click, though, so don't know for sure. Have you checked the transaction details in your PayPal account...?  If the delivery address isn't there either, I would advise you to contact PayPal for clarification.

@nott_lette