Negative feedback received after cancelling an order after reporting to eBay inappropriate questions

[pking1601]

This is so bloody unfair. 

I sold an item. The buyer contacted me and said he  didn't want to pay and said he would pay less than the final auction sale price. 
After getting nowhere with them I decided it was easier to cancel the order because he wasn't going to pay for the item or the sale price. 

I had already reported the buyer to eBay as I felt the messages and behaviour were inappropriate. 
Then I notice they have left me negative feedback!!!
And I don't seem to have any recourse to reply to explain what has really happened. 
Everything seems stacked in the buyers favour. I have had a 100% feedback after many many years on eBay and I'm sick to the stomach thinking that through no fault of my own, I will no longer show as 100% because of this one person.
It's not fair. 
I have asked eBay to retract the negative feedback. 

whats are the chances it will be retracted or is there something else I can do. 
thanks

[pixiesen2012 · Accepted solution]

you should have completed a non payment case,

if you had done this they wouldn't have been able to leave feedback

[pking1601 · Accepted solution]

Thank you
I understand that now. I just had a gut feeling that if they had eventually paid something would have gone wrong ie they say it arrived damaged etc. eBay have only got to read the messages to understand that.
I don’t hold out much hope.
It seems stacked all in the buyers favour.