My payments were on hold and now it's saying the payment failed?

[hanbo_9783]

I put some items on eBay at the beginning of October. At first, the money was just pending so I left it, but now quite a few of my items are saying that the payment failed and only a few say they're pending on my paypal. Any help?! 

[geosacha007]

In addition to what pixiesen said, paypal gives up trying to process payments to non existent paypal accounts after 30 days and returns the money to the buyer.  This is presumably what has happened to some of your payyments.  You will need to ask your buyers to repay to your correct paypal address and hope they agree.

[pixiesen2012]

when you sell the money goes to the email address that auto filled the payment field when you created the listing,

if you use a different email address for paypal you have to change it when creating the listing

click on 'sell similar' to see what email address is in the payment field

then if it is an email account you can still use, log into your paypal account and add it to your profile,

you will need to confirm the email address and the money will appear

if it is an address you can no longer access you need to apologise to the buyers and ask them to cancel the payment through their paypal account

then you can send them an invoice from your paypal account