Montly bill

Hello,eBay add payment in bill for item hitch had paneled.How can i solve this problem.Thank you

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Answers (2)

Answers (2)

fargvs
Experienced Mentor

Not quite sure ... ? item cancelled ? ... unless cancelled correctly through a case, fees will still be charged >

Seller - Unpaid or mutual cancellation case > https://resolutioncentre.ebay.co.uk/

Buyer - https://www.ebay.co.uk/help/buying/cancelling-order/cancelling-order?id=4004

 

Your items are suitable for collection ... PayPal is unsafe for collection items, so consider stating 'Cash on collection preferred' in listings ... if you accept Cash on collection, there will be No payment holds/Chargebacks/Cases for not received/not as described/damaged etc. >

https://www.ebay.co.uk/help/buying/postage-delivery/changing-delivery-address-method/collection-pers...

For information ...

Despite a UK location address, note that your account is Registered in Germany =

Even with items listed as located (point of sale) within the UK if the buyer or seller is Registered or Based anywhere outside the UK, (so not a UK <> UK sale), an additional 20% import fee/VAT  is applied ...

Consider transferring the registration from Germany to the UK site by contacting Customer Services and asking that the change is made whilst you are on the Phone/Live chat.

https://www.ebay.co.uk/help/home

 

Check  Feedback profile for Seller Based Location.  also check the Site of Registration   (they can often be very different) by using their >> 'View Listings/Items for sale' < links and scroll to > 'Seller information' < field in Left Hand Column = Country of Seller Registration. 

 

redwick1
Experienced Mentor

Sorry your post is not quite clear. Come back and tell us  more

 

DO you mean an item that had been cancelled or not paid for

If it was cancelled and done correctly then the refund of those fees would be in your ebay account

Under Accounts Summary then credits.

If it was not paid you open a non payment dispute in the resolution centre at the bottom of the page

you escalate it after a  full 4 days