Is it just me or have fake SNAD cases increased lately?

[annan-tech19]

Im just wondering how many other people are affected by this as of late? Ive been a regular user of ebay for the past 12+ years and never once had an issue with selling yet in the past few weeks I have had 3 fake "sold not as described" cases opened against me where buyers are claiming the items are damaged in order to get a free return, I am then forced to accept it back, refund it and then I am out of pocket on postage and the buyer gets away without any penalty simply because they opened a false claim

One buyer even returned a phone that I posted with a brand new screen with a deep scratch but ebay doesn't seem to care since the buyer listed it as "faulty" even though everything he claimed was wrong was false which i reported and backed up with photos

[john1297576]

Ebay never see what is sent or received, photos prove nothing.

Ebay then have a choice of who to support so go for the old saying "The Seller is Always right".

One of the risks of selling on ebay, but year by year it gets worse. It was nowhere near as bad when I started in 2002, although fees were higher as there was a listing fee on everything (sold or unsold) and on low value items, like the paypal 30p was a killer.