21-08-2020 11:19 PM
I wanted to open an unpaid item case, however I have tried. Ultiple times today to do this but when I am asked to sign in I get a message Ooops that does not match. I have requested a text number to sign in with and that does not work either, same error message. I have used Safari and Chrome and the same issue with both.
is anyone else having this problem please?
Try here > https://resolutioncentre.ebay.co.uk/ < and if you have the Unpaid Item Assistant activated, turn it off here and manually open a case >
https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137