09-08-2020 9:07 AM
I put photos in my listing but some were changed to a black square.
You said earlier that the items you relisted were OK, and it was only the photos in your draft listings which have been affected. If you've not already tried it, try listing one of the draft items and see whether all of the photos appear. If they do then it might just be a problem preventing some of the shots showing up whilst saved as a draft; however, if some or all of the shots appear as black squares after you've listed the item then end the advert, citing "Error In Listing" as the reason why. Once you've done that set the listing up again.
If you originally set the listing up using the basic selling form try using the Advanced Selling Form, sometimes referred to as the Business Selling Form. Once you've filled in the template and have added the photos, the item description and have added in all the other necessary details, such as Item Specifics, postage and packing options, the height, width, length and weight of the parcel, etc, save the listing form as a template for similar items. That way if you want to list any similar items in the future just select the presaved template and use that instead of writing out a new advert from scratch every single time.
Finally, when you're preparing an advert, rather than saving the listing as a draft on eBay, type up the item description on your computer or laptop and save it as a Microsoft Word document, then save the photos to your computer or laptop as well. When you come to list the item call up the presaved template, delete the original shots and item description, then upload the new photos and copy the item description from the Microsoft Word document and paste it into the area where you would otherwise have to type everything manually. Once you've done that and have checked the listing one last time to make sure that there are no errors in the advert either schedule the listing to go live at a date and time of your choosing, or just click the "Submit" button to have it go live immediately.
which item?
all your listings are showing photos, I can't see any black squares anywhere