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I cannot claim for a package damaged in transit as Linkpak requires fotos of the damage .But they ha
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03-07-2020 4:48 PM
I sent some objects in a jiffy bag but the customer didn't receive them and linkpak informed him that the package was damaged beyond repair and refused delivery. I have given the buyer a refund but cannot claim on the insurance as linkpak require photos of the damaged parcel but as they are in possession of it at Crewe how am I supposed to fulfill the insurance claim ?
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04-07-2020
12:16 AM
Don't waste your time trying to claim,Packlink wont payout if item is not in a box.
If you decide to send goods sold on eBay in a plastic-coated or air-bubble-filled bags, no claim can be accepted in the event of damages or losses: shipping goods in envelopes does not meet with the requirements of the Packaging guidelines
https://support-ebay.packlink.com/hc/en-gb/articles/208326389-Packaging-instructions
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