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I cannot claim for a package damaged in transit as Linkpak requires fotos of the damage .But they ha
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03-07-2020 4:48 PM
I sent some objects in a jiffy bag but the customer didn't receive them and linkpak informed him that the package was damaged beyond repair and refused delivery. I have given the buyer a refund but cannot claim on the insurance as linkpak require photos of the damaged parcel but as they are in possession of it at Crewe how am I supposed to fulfill the insurance claim ?
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03-07-2020
7:29 PM
Do you mean Packlink!! You might find that if an item can possibly be damaged, then they don'y pay compensation.
I am afraid I would never use an Ebay Service that uses a hopeless Company like Packlink who DO NOT HANDLE or deliver anything, they pass on to Hermes who lose/damage items. Why 3 Companies to make a mess of delivery.
Crewe sounds like Hermes.
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