on
09-11-2020
12:20 PM
- last edited on
09-11-2020
12:32 PM
by
kh-enas
For The past 3 days I can not access anything on my ebay page, I have managed to dispatch this morning via my phone but I can not list or check messgages etc. Can someone please contact me as I have tried to access the help and contact for the code and a number as I would normally do but can't even get pass that.
Many Thanks
Jacqui
If you are on Virgin Media or Talk Talk there is an issue accessing the ebaystatic.com domain (problems displaying ebay web pages and logging in).
Workaround for Virgin Media:-
Log into your "Virgin Media" Account online, select "My Virgin Media" then select "Manage My Web Safe Settings" under "My Packages Broadband"
From the "Web Safe Settings" page select the "Websites" tab, then enter "ebaystatic.com" under the "Allowed Websites" selecting "add", then finally select "Apply".
If this does not work (Warning: This will obviously allow access to porn sites etc so try the above option first) just turn off "Child Safe".
I don't have Talk Talk but I am sure it will be very similar.
The number I have for eBay customer service is 03452813229. I used this earlier on in year. Hope this is helpful.