I AM HAVING TROUBLE RETRIEVING £77.38 FROM PAYPAL FOR AN AIR CONDITIONER I SOLD THROUGH E.BAY

I SOLD AN AIR CONDITIONER ON E.BAY, THE BUYER PAID THROUGH PAYPAL AND NOW I AM HAVING TROUBLE RETRIVING PAYMENT, AS PAYPAL IS MAKING IT AKWARD FOR ME TO RECEIVE PAYMENT

Accepted Solutions (0)

Answers (2)

Answers (2)

Prior to this sale, you hadn't sold anything for a long time, so, along with all new and occasional sellers, your payments received are subject to PayPal's 21-day hold.  It's nothing personal, and not PayPal being 'awkward'.  It's a Trust & Safety policy to protect both buyers and sellers from account hackers. You can read all about it - and how to release payment sooner - in Ebay's Seller Centre (link at foot of any page) or on PayPal's website. 

 

@isabelrich2222 

 

 

fargvs
Experienced Mentor

@rusticrye  advises ... and to add > 

For collection items; although you cannot refuse PayPal if buyer insists (except for vehicles), always try your best to get Cash on collection = No 21 day payment holds /PP fees/ Chargebacks / Later claims for damage/not received etc.>