How can I get my case escalated higher up within eBay - hitting brick wall with Support Team

[spd800c]

As a seller I have been short-changed by eBay and treated very unfairly.   I have repeatedly requested escalation to higher up but met with 'deaf-ears'.  Can anyone provide details for how a case can be escalated beyond the Support Teams in India or can anyone provide a UK email / telephone number?

[gindygoo · Accepted solution]

If you paid Pack link via PayPal, open a PayPal service not received claim for a full refund?

[spd800c · Accepted solution]

ok that is worth a try - I guess

[spd800c · Accepted solution]

...will update.  In the meantime I found this useful link for their director of customer services https://rocketreach.co/antonio-naddeo-email_13472819

[spd800c · Accepted solution]

Thanks gindygoo - paypal refunded me as they ruled in my favour. I swear NUT to use Pack link - Amen