Feedback - Uncompleted Transaction

[neebpike]

My husband listed an item and was sold to a one bid bidder in the last minute - he has been unable to contact him and has raised a case.  The case is now closed and he was given no option to leave feedback, then through the app he was asked to leave feedback - but there was no option to make this negative - is this right?  Are uncoompleted resolved transactions unable to me marked as negatibe - looks really strange ahving a negative comment marked as a positive.

TIA

Emma

[pixiesen2012]

do not be tempted to leave negative comments on a positive feedback,

as it is against the rules and just increases the non payers positive feedback!

the option for sellers to leave negative feedback was removed over 12 years ago!!

ebay removed the option for sellers and introduced non payment strikes instead,

these work really well if sellers do it properly,

when you have a non payer you need to complete a non payment case to get your final value fees refunded and give them a non payment strike

http://pages.ebay.co.uk/help/sell/unpaid-items.html

then add the non payers ID to your blocked list

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin

then set you bidder requirements to block bidders with two or more non payment strikes in the last 12 months

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences