22-11-2020 2:04 AM - edited 22-11-2020 1:39 PM
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Try asking on business seller board.
With regard to point 3, Ebay have given you defaults because there was no reason at all for not shipping the orders. You could have arranged for the packages to be collected from your premises, either by someone you know, or by a carrier of your choice. You're a seasoned business seller, so how can you not know this...?