20-07-2020 4:46 PM
Can i respond to Negative Feedback after i needed to cancel an item i was selling which was defective?
On your feedback page, lower down is link to leave follow up feedback.
However, you may be drawing attention to it, seller was obviously unhappy because you cancelled.
See here to upgrade account.
https://www.ebay.co.uk/help/policies/selling-policies/business-seller-policy?id=4710