Buyer wants to send courier to collect a glass topped table. Is this risky?

[stomberosie]

I have a glass topped table in my listings and a prospective buyer wants to know if he can send a courier to collect. I have requested cash on collection but, under these circumstances, I imagine Paypal is best. I have a niggling feeling that this scenario is unwise - I'm also worried it might get smashed in which case who would be responsible? And how do I know if the courier is who he says he is? I'm probably making a fuss about nothing but....just not sure. I'd much appreciate your comments re safety etc. Thanks

[rusticrye · Accepted solution]

A buyer has zero buyer protection for Item Not Received or Not As Described when they arrange their own courier, so should anything go wrong en route (loss or damage), that's between the buyer and the courier to sort out. You and your prospective buyer can read this for yourselves in the Seller Centre, or in the Help pages with their integral search.

However, should an Unauthorised Account Use claim be opened against you within the next 13 months, you would lose. The only thing accepted to contest such a claim is a Proof of Posting receipt proving dispatch to the account holder's address. Which of course you wouldn't have. You would lose your money, and be charged a hefty admin fee into the bargain. So you should only ever accept payment in cash or by bank transfer for collection items, once the buyer or the buyer's agent has fully examined the item and is happy with it.

@stomberosie