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Buyer has not paid
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08-04-2020 11:28 AM
A buyer has not paid for an item. They successfully won the bid on the item on Sunday but have not paid and have ignored my requests for payment. What should I do? Can I relist? How long do I have to wait? Won't e bay take their commission on it? Thanks
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08-04-2020
11:31 AM
eBay have already taken their seller fee, it is charhged thew second an item sells and not when a buyer pays.
eBay allow 48 hours for payment most seller will allow a little longer.
As they are ignoring your messages, you can open an unpaid item case now, from the Resolution Centre link at foot of most pages.
Close the case on day 5, your seller fee is refunded, the buyer gets a non payment strike, they are only allowed one, and you can then relist if you wish.
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