Buyer claimed non receipt, I refunded, Now RMail confirm delivery late BUT ebay+Paypal refuse refund

[jenni-4-more]

Hi, I sold an item which albeit 28 days later the buyer claimed non receipt.

When I checked the tracking it showed attempted delivery 25 days earlier with collection advice for buyer.

He said no card was left so It hadn't been picked it up.

I expected it to come back to me or get lost forever, been there got the Tee shirt So I refunded to clear the case up.

Only hours later I went to RM site to post loss claim AND guess what, it had been marked as delivered (or collected ??) so no claim there.

Ebay havent marked it as delivered (well who knew ?) all the info is there on ROYAL Mails site  BUT neither Ebay or Paypal will shoulder responsibility they say because I refunded, (You know gave the buyer there money back like the good seller they say we should be.)

I have asked and been ignored by the buyer when I asked him to return either the goods or the refund and he doesn't reply.

I'm stuffed, by all concerned ANY advice ?

[pixiesen2012]

you have to ask the buyer to repay you,

ebay/paypal can't get the money back from them