Accidentally marked an item as not dispatched?

I was trying to leave feedback for a buyer and accidentally clicked on 'mark as not dispatched' from the drop down list instead. I sent this item many days ago (the next working day) but now it will show dispatch overdue. If I mark as dispatched now it will show today's date and I'll get a late delivery mark against my account (and the buyer will get a confusing email that their item has been sent again). How do I undo this? When something similar happened a few years ago I was able to go in to the sales record and manually enter the correct dispatch date but I can't see this option anymore?

Accepted Solutions (1)

Accepted Solutions (1)

Just mark as dispatched. Read Ebay Announcements about deliveries at the moment. You cannot amend dispatch dates, if it was possible it would be abused.

Answers (0)