AD Fee charged by mistake

[charky2511]

I have been charged an ad fee even though I ended the promotion before the sale!

Any one else had this problem?

[john1297576]

Don't understand what you mean by Ad Fee.

Perhaps ebay have realised that you are selling illegally and need to Register as a Business Seller, before you fall into trouble with Trading Standards.

[charky2511]

AD Fee is charged when you sell an item when you promote a listing.i cancelled promotion - then the item sold and still charged the ad fee.

[papso22]

Ebay never credit advanced listing fees or promotion fees when a listing is ended, even if you end the promotion.

[charky2511]

I have ended the promotion on other items before,then they have sold and I haven't been charged the ad fee.But not this time.Can't understand it.