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A buyer has challenged the accuracy of a listing. We have provide proof to ebay that the listing is
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11-02-2021 1:32 PM
A buyer has challenged the accuracy of a listing. Proof was sent to ebay that the listing is accurate. Now eBay has declined to intervene stating that the buyers comment always stand. I asked why did eBay ask for evediece if they are not prepared to consider it? When I asked for the actual wording of their policy on such matters the call centre guy gasped and said he would ask a superviser to call me. l'm still waitng!
Ian Sparrow
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11-02-2021
1:42 PM
It is always the case that ebay takes the word of the buyer. You have to accept this as by not co-operating with the buyer however much they lie, you end up losing and do not get the selling fee refunded.
In other words it works out cheaper for you to go along with what ever the buyer claims, and get your item back for resale. Arguing and some buyers will damage their purchase so that what you get back is only fit for the bin.
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