simple delivery options removed for parcels over 61cm why???

simple delivery options removed for parcels over 61cm why???

in the old days when the seller had control of posting evri parcels were 120cm long.

 

Now ebay have control the parcel length is 61cm

 

when this sd was introduced there was an option for oversize parcels, now that seems to have dissapeared!

 

WHY EBAY?

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simple delivery options removed for parcels over 61cm why???

Hi @cheekychippy210 ,

 

Thank you for your post.

 

 

There is a workaround for oversized packages which will allow sellers to ship items up to 120cm with Evri:

 

Set carrier preferences to EVRi only

When listing the item, select the medium parcel preset associated with the appropriate parcel weight.

 

katebay_0-1753351015530.png

 

 

Please note, as seen above, that the max W&D will continue to be displayed Up to 61 x 46 x 46 cm. EVRi will accept parcels once no one side exceeds 120cm in length.

Dropoff at EVRi lockers will not be possible for items over 61cm

 

For items +20kg in weight, please ensure that the item is listed within the appropriate category as this will ensure they continue to see the custom shipping. We are aware some users are not seeing a custom postage option for items over 20kg in size and this is currently being worked on.

 

Thank you,

Kat

 

I am currently out of the office and will return on the 15th of September. Please expect a delay in my reply

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simple delivery options removed for parcels over 61cm why???

Hi @cheekychippy210 ,

 

Thank you for your post.

 

 

There is a workaround for oversized packages which will allow sellers to ship items up to 120cm with Evri:

 

Set carrier preferences to EVRi only

When listing the item, select the medium parcel preset associated with the appropriate parcel weight.

 

katebay_0-1753351015530.png

 

 

Please note, as seen above, that the max W&D will continue to be displayed Up to 61 x 46 x 46 cm. EVRi will accept parcels once no one side exceeds 120cm in length.

Dropoff at EVRi lockers will not be possible for items over 61cm

 

For items +20kg in weight, please ensure that the item is listed within the appropriate category as this will ensure they continue to see the custom shipping. We are aware some users are not seeing a custom postage option for items over 20kg in size and this is currently being worked on.

 

Thank you,

Kat

 

I am currently out of the office and will return on the 15th of September. Please expect a delay in my reply
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simple delivery options removed for parcels over 61cm why???

hi and thanks,

 

just followed that and all appears ok. 

I will just wait now to see

1) if it sells and what message I get about complying to the 61x46x46

2) if extra costs are levied

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