bladed items!

[tonytools]

Bladed items policy has gone bananas!

I'm trying to sell a saw set and it comes up as a bladed item

It is so obviously not - what to do?

[pcrittenden55]

I sell (or used to) tins of wax specifically created to protect Bushcraft knife blades. its called Outdoorsman Leather and Knife Wax Balm - that's the product.  Every month since March eBay's AI system has been removing the listing, and every month I've spent hours getting it relisted.  It's a tin of wax!  
This month I've had to spend the time twice, both times with escalations to get the ban lifted.  They haven't got back to me - fist time over two weeks, now currently a week and waiting.   
I could change the listing title, but then people who need the product wouldn't be able to find it.  
System sucks since AI arrived on scene.

[bigwizzard_trading]

Believe it or not (you probably do!!) I've had the same problem trying to list cutting discs for an angle grinder.

I got around it by listing it with age varified delivery but in the listing informed buyers that it will be delivered by "normal" parcel post. This is the item no 297475739248. I even deleted the word blade from the listing but it still failed. My guess is it's picking up the word "cutting"

Although one can't argue about selling bladed items without age verification delivery eBay have made a real mess of applying the rules as they obviously capture wrong items. This is a real pain as age verification delivery will put a lot of buyers off due to the fact they have to be at home to receive the parcel.

Another example of eBay at it's finest.

[bigwizzard_trading]

UPDATE

Well, I called the help line that Tressygirl (thanks) posted above and was called back in a coulpe of minutes!!! (It was 01:15). So that's a link well worth bookmarking!!
The call handler was fully understanding and said she would raise it with the listing team. What will happen now is anybodies guess!!

I'll also add that I do have a Business Account

[tonytools]

Yes I have found them helpful on the phone but not so sure the powers behind listen to them. It seems to take an age before they put right these wrongs!

[susagu-0]

a saw or jigsaw without its blade is not a bladed article. most company's or shops just ask for ID which everyone has then ebay comes along asking for ID in the form of a credit card ? how does that work and in the UK that's not even allowed as ID what so ever.