royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

Royal mail are now charging 30 pence for collecting postage labels that were purchased using simple delivery

so now ebay Labels that you have to purchase with no other alternative option Sellers are getting charged with 30 pence per item // Just happened to 

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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels


@lyndylooops wrote:

Just found this out the hard way too.  Ebay being as devios, greedy and sneaky as ever.  Or maybe Royal Mail has just got fed up with them - either way yet again it's the small private seller who is losing out.  That's it for me.


It's nothing to do with eBay - it's Royal Mail charging for any home collection, whether it's done through eBay (Simple Delivery or 'custom') or directly using their site.

It only changed on 1st of the month, which is why you wouldn't have been charged for it before.

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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

I know. The thing is most of my things are RM Large Letter so very convenient for me. So it's gone full circle with printing labels at home and taking them back to the post office. There is no way I'm paying 30p for them to collect large letter items it's a joke.......!

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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels


@the_ribbon_shack wrote:
I know. The thing is most of my things are RM Large Letter so very convenient for me. So it's gone full circle with printing labels at home and taking them back to the post office. There is no way I'm paying 30p for them to collect large letter items it's a joke.......!

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If it's just large letter you can use postboxes instead and use the Royal Mail app to get proof of postage (you scan the QR code with your phone before posting it). The standard little postboxes don't allow for the full width of the large letter format however but they all accommodate the 25mm thickness.

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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

Yes, I understand all that. I've just got used to having collected and scanned at my door. I also have a small post box at the end of my road which will take my post but having it scanned at the door just makes you feel a little more safe.
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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

except the postage prices are dearer!!

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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

It's still free to get them to  collect if buying via ebay custom and choosing tracked 48 collect for example, the price is the same.

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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

Oh, thanks for the heads up

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Message 107 of 124
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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

nope, i said custom not simple.

Message 108 of 124
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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

How does this work with scanning the QR code yourself and posting it?  Which postboxes are you referring to?

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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

i send about 30 parcels a week and have them collected.........the post office labels are nearly £1 dearer than other carriers as it is.....but with my parcels being collected, that seemed fair....but now,with this extra 30 p cost per item  , i wont be using royal mail again..........

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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

Unfortunately there's no other courier that can match Royal Mails seamless
delivery from sending to delivering. I stopped using all the other couriers
because they are so unreliable and to be honest I have just offset the cost
onto the customer of which I have already and everythings just fine. I
refuse to use the Post Office since the Horizon scandal and they are still
using the same system!! Everyone involved in Post Office management should
be in prison the whole thing was disgusting and the government did nothing
at all and the Post Office is owned by the government!!
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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels


@myretrostore-uk wrote:

How does this work with scanning the QR code yourself and posting it?  Which postboxes are you referring to?


With over 110,000 available around the UK, Postboxes are ideally suited for a quick and easy local drop off option for your parcels. Available 24/7 for your convenience.

 

NEW! Now you can get proof of posting when you post a parcel at any postbox or parcel postbox. All you need is the Royal Mail app - two clicks and you're done.

There are two main types of Postboxes that can be used to drop off your parcels:

  1. Regular Postboxes
    These postboxes are not just for letters! They're a great drop off option for your small parcels (if they can fit through a letterbox). 

  2. Parcel Postboxes
    If your parcel is too big for a regular postbox but still no larger than 44cm x 35cm x 16cm then our Parcel Postboxes may be the perfect solution.

So why not Buy your postage online via the app or website, print your label, drop it in to your nearest Postbox and get Proof of Posting.

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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

We havent got any parcel post boxes where we are and I refuse to go to the
Post Office because its not fit for purpose so I just get them collected.
The new ebay simple delivery failed yet again tonight ebay pushed a buyer
to pay for a prepaid Royal Mail tracked 48 2kg small parcel when I packed
the otem the parcel was 2.5kg and ended up being a medium parcel I love the
way ebay just assumes what weight and size your item is when packed but the
system totally fails because assumption is the mother of all @#&& ups!!
Message 113 of 124
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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

Can't understand the people saying they are fine with paying for collection, and Royal Mail have to cover costs. What costs exactly? The postie who picks up our orders is the same guy who delivers my mail. He is there regardless. No costs. Time? It takes him one or two minutes? We are rural, there is no post office (it closed over a year ago). We have a post box. Parcels don't fit. The delivery office is in the city and only open for two hours a day.

 

Then there are issues, before, we could add to the collection which meant customers placing orders in the 12 hours before your collection who get processed. I don't think they changed the cut off of midnight did they?

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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels


@panzer_command wrote:

Can't understand the people saying they are fine with paying for collection, and Royal Mail have to cover costs. What costs exactly? The postie who picks up our orders is the same guy who delivers my mail. He is there regardless. No costs. Time? It takes him one or two minutes? We are rural, there is no post office (it closed over a year ago). We have a post box. Parcels don't fit. The delivery office is in the city and only open for two hours a day.

 

Then there are issues, before, we could add to the collection which meant customers placing orders in the 12 hours before your collection who get processed. I don't think they changed the cut off of midnight did they?


Not all collections are made by the regular postie though.  Our postie uses a hand cart (won't get many parcels in there) so most collections would need to be made separately using a van.  If the van isn't already in the area delivering parcels then that will incur extra costs in fuel, etc. 

 

Also, if the extra time taken per collection is 1-2 minutes then that equates to 20-40p at minimum wage. 

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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

I agree. Our postie comes just with his mailbag. For heavier items, Royal Mail send the van at a different time. In addition to this, we are in an area whereby Royal Mail do not deliver every day (despite living inner city and ‘just up the road’ from the delivery office) so often they come just to collect and not deliver. For collection items, I buy my label on ebay as there is no charge yet for collection (same goes for collecting a return from an ebay generated label) but even if/when the 30p charge comes, I still think its worth it as it is convenient and saves me time which I value more (plus if Im out, items are collected from my safe place)

Message 116 of 124
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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

Your totally correct and heres a new problem I had four parcels for
collection all paid for but one of them was a pre paid simple delivery via
ebay so I had to book that for collection at my cost which is classed as an
additional item so the postman arrives and says one for collection I said
no theres four he says well there's only one on my scanner I said which one
is it he said this one which I knew was the pre paid simple delivery so the
Royal Mail scanner software wasnt showing the other three that I had booked
for collection at the same time so he said I can only take the one my
scanner is saying I said thats crazy so what am I supposed to do with the
other three considering I had already paid for their collection after a bit
of tooing and frowing I said have you tried scanning the other parcels
which he hadn't so I said try it anyway they only came up as additional
parcels when the fact was the pre paid simple delivery parcel was actually
the additional parcel so the Royal Mail software had the parcels the wrong
way round so if this happens to anyone else get the postie to scan the
other parcels which they are calling additional parcels!!
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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

I've jusr been booking the collection off of some sales that are not simple delivery and then the postie collects the others as well. I think ebay has messed up here and when we select courier it should give the option for collection or drop off like we get for custom delivery?

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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

Not sure what you mean related to drop off or collection I book my parcels
direct through the Royal Mail website and all my parcels are collected by
my local post person mainly because I refuse to use my local post office
one reason was Royal Mail started charging me 30p a parcel to take them
there secondly theres zero storage at my local post office so anyone could
walk off with my parcels thirdly I now refuse to go into any post office
after the HORIZON scandal that is still ongoing and the post office are
still using the very same software and no post office hierarchy have gone
to prison !! Lastly I think ebays simple delivery is just a scam for ebay
to squeeze more money out of buyers and sellers has anyone noticed theres
VAT on the simple delivery parcel cost so ebay must be bulk buying postage
from Royal Mail and EVRI !! Also I won't even touch EVRI at all I have
already removed them from my postage options I got him charged £7.50 the
other day by ebay for a EVRI parcel through a private purchase off an ebay
seller the same parcel on the EVRI website is £2.95!!
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Re: royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels

I have changed to yodel door to door.  Just started this week so unsure how the service will be.  I average 5 parcels a day, some of which can be heavy and large so not an option to schlep to the post office.  They are working out over a £1 cheaper per parcel.  The proof will be in the pudding.  Royal Mail are not that great either.  I'm still awaiting compensation for 2 damaged and 1 lost parcel from March 🙄

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