organic view 0

[red357rose]

Hi everyone

Its 1 pm almost and on my account organic view still 0. is it some glitch today to not have any organic view today??

[caf_uk]

Not sure we understand the question

[turntable_freak]

same here ,also editing listings seems to be not working right ,page's are not opening. It's definitely an issue in Ebay's end. 

[cupofteas]

I am having the same problem I have made a thread to, Also I made a reddit post where people are advising they are having this problem. 

I went from 100k - 200k organic impressions a day and roughly 500 - 1000 views a day they have both dropped to 0 something is not right, I had spoken to ebay they advised there is no bugs currently but I fail to believe this since in the 10 months of selling I have never seen this happen before the only views I am getting is from promoted views.

This is concerning since a low CTR and view rate will push the listing down in ranking and wont be shown to anyone which as a small start up business I cannot afford this. If I get any advice I will let you know.

Thank you 

[turntable_freak]

Hi,i've seen somewhere a reply from Ebay's worker that they fixed it but it's still not working (can't find that post) .I just tried to see if views will appear in my seller dashboard if i click on my listings using family members account and it's still not working.

[carinya.designs]

Ours is still showing 0 organic views for the whole of yesterday and today

[carinya.designs]

I also got a family member to click on my listings on their account a few hours ago and no views being shown either

[turntable_freak]

seems to be working now 

[vinylscot]

While my organic count is still pretty low today at just under 40% (my figure is almost always between 40% and 50%), yesterday that figure was 11.6%.

The actual number of views on promoted listings was approximately the same as usual, so there definitely was a problem. I'm going to keep an eye on it for the next few days.

[marco@ebay]

Hi everyone,

This is a technical issue from our end, if you are still seeing this issue, could you please let me know, so I can report that your account is still being impacted?

Thank you,

Marco

[carinya.designs]

Hi Marco,

Thank you for the update, yes my account is still showing as 0 organic views, could i politely be added to the list please?

Thank you

[marco@ebay]

Thanks for your reply, carinya.designs. 

Yes, that's no problem, I've added your account just there. When this issue is resolved, I will post back here to let you know.

For all users that might report that your account is still being impacted, please let me know here, and I will mark your reply with a helpful to let you know I've added you to the report.

Thanks everyone,

Marco

[turntable_freak]

There is still an issue also can't edit any listings

[blackcatbooksuk]

It is still not working properly. My views have been stuck on 12 for hours now. 

[c_of_e84]

Just a hunch but is ebay uses amazon AWS its been down most of the day, some tech guys not associated with the outage are saying wait and dont make adjustments to your web presence until its fully up and stable again.