eBay UK running survey re Buyer Protection

[johnwash1]

Seen on a forum elsewhere:

[quote]

Anyone else had a survey request from eBay UK today regarding Buyer Protection fees?

Looking at the questions it would seem they have taken note of the backlash from private sellers. The questions are along the lines of 'Will you sell more or less with Buyer Protection?' - 'Will you adjust your pricing to account for Buyer Protection fees?' - 'Do you think Buyer Protection helps buyers?'

I wonder if they are having a change of heart?

[unquote]

[wintersdawn1]

Hope so.

Generally don't do survey's as usually just data mining but would like to receive this one and give my opinion to ebay about BPF.

[555njp]

Believe me it’s not just Private sellers that are angry at this stupid move.

Most small businesses will have a private account for selling their unwanted household goods too.

Not to mention that losing GENUINE private sellers (who also buy) is bad news for everyone using eBay.

They need to level the playing field and charge broadly similar fees for both (as they always did). That way eBay stays profitable, businesses survive and private sellers (who won’t be in completion with businesses) can clear their stuff for a fair, modest fee.

Keeping the fees roughly the same will (should!) discourage those trading illegally on private accounts too.

[inpoughkeepsie]

I would have thought that they have answered their own questions by the running of the survey. Bit slow on the uptake are ebay by the look of things, it may already be too late to win back the disgruntled punters,

💩 & 🪺 come to mind…

[edwardian-dreams]

I got  this today

it was all about what you will do now as a seller ie increase or reduce pricing and what you think will happen with the new bpf

Will you sell less or sell more etc

should have done it before they launched it lol

also started with questions like do you think secure payments are a good thing 

do you think 24/7 customer service is a good thing 

a lot of my replies were neither agree or disagree or not sure 

[wintersdawn1]

Thanks for the info, did you receive this to your ebay messages?

[edwardian-dreams]

It was via email

Provide feedback on your selling experience

Blah blah etc what’s  important to you as a seller

[wintersdawn1]

Thanks, will look out for it.  

Would like to give them some feedback.

[555njp]

Me too, it won’t be very positive though!