Everything is based on evidence, buyer shows no evidence and I show evidence buyer is telling lies so eBay should believe things based on evidence , my return came back yesterday, in the return it said faulty but he wrote may not be compatible, they already admitted it's not faulty but not compatible, in eBay messages they admit they bought the wrong one and now they bought the correct one from different seller, so there's another admission, what made it worse they returned the item used and they fitted it and put there own double sided tape on the strip over the original tape, item is useless now, let me explain something, I sell in several catergories but all my returns are in one catergory, tv parts, you can do what you want but you can't avoid buyers abusing the system.
what the issue is, a tv can use more than one type of part so buyers needs to strip the tv completely to check but they don't want to do that just to check and it's a big job, so they will buy the part and then try it, if it's wrong one they will return it as faulty, or they want to loan parts from you just to figure out what's wrong with there tv, they don't even know and will presume and buy a part and hope, if it doesn't fix the issue then return it and buy the other part, another huge problem is when striping the tv to replace the led strips, you need to remove the screen and it can crack and if it cracks then they need to buy a new tv and return the led backlight they bought from me, sometimes they already fitted it and return it used, bcuz they need to buy a new tv and return the part then they will return it as faulty, I do help buyers to avoid cracked screens which has helped but in tv parts catergory there's no way to stop buyers abusing eBay return system
