Verifying Bank Account For Over a week

I've been waiting for a payout for over a week but eBay are still trying to verify my bank account. I've had 1p go in and 1p go out. Surely it can't take this long usually. I use one of the biggest banks in the world, I'm not sure why it's taking so long. They've not contacted me asking for anything else. Has anyone else experienced this?

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Re: Verifying Bank Account For Over a week

Bank Holidays & weekends slow up the verifying time.

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Re: Verifying Bank Account For Over a week

Hi henryhall, thanks for your post.

 

So, you've requested the micro deposits, and you received some and then they were deducted again? If so, did you get to enter them in your eBay account, or did you request new ones?

 

Thank you,

Marco


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Re: Verifying Bank Account For Over a week

Yep - same, first they tell you it'll take 2 days then a week, customer service were completely useless in this case or most others, I've literally had to repeat the number '2' 4 times over the phone and kept getting asked 'was that a 3?'. So basically they use their platform to keep your money for an arbitrary amount of time to the point where I'm actually considering making a complaint to the financial conduct authority. They've already taken fees and ironically for a company that claims to be 'verifying' my account you can spend the money on ebay only until they say otherwise.

 

Neither Technicalities nor confusion are legal excuses for witholding payment - if you did this the other way around they'd levy charges against you and there is no law that says a consumer can't do the same.  Withholding payment incurs debt and they're using your money to make money of their own.

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Re: Verifying Bank Account For Over a week

Hello.

They've now just told me that after the 1p microtransaction has been completed,  after 5 weeks, this is what's Happening next 

"I have checked the details of your account and can see the payout would be automatically made available for withdrawal by the end of the day today 4th June, 2025. Once you update the payout method, we initiate a bank verification process. I would like to share that when the verification happens between the bank and an individual it can be instantaneous. However, this process is going through between two entities which can take time, as the bank needs to be checked on eBay and your bank also need to check the transaction details that may take time upto 6-8 working days."

It's a scam.

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Re: Verifying Bank Account For Over a week

They're scamming people. In the UK at least.

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