The new payment rules and scammers

[deadly_nightshade1986]

Would it make it easier for scammers to lie and say they haven't received it, or be about the same? And when it comes to collections, apparently you have to get a code from the buyer that they get by email, then you enter that number in yourself to be paid, but what if they say they didn't get an email? Will customer service be able to verify that?

[papso22]

I think it will be just the same.

I have just bought 2 separate collection items and ebay told me about the code in an email and in several places on the site itself, e.g checkout and order details.   There is no way a buyer can say they didn't get the code.  I would warn them they won't be able to collect without it.