24-07-2025 8:19 PM
Just a heads up everyone - it appears eBay is no longer showing the green "sold via promoted listings" text to determine if an order was attributed to an ad on the Orders overview page in Seller Hub.
Previously it looked like this:
Now it no longer has the green text in the Orders page even if the Order Details show the ad fee was applied.
It appears to possibly be a global change as US sellers are seeing it as well as some in the UK too.
https://www.youtube.com/watch?v=5hN_HQLc_zk
My guess is that eBay doesn't want to make it quite so easy and convenient to see if/when a sale comes in originally as organic and is later changed to promoted due to delayed attribution. 😒
26-07-2025 12:04 PM
Correct. None of our eligible orders shows in green colour any more when purchased via Promoted Listing. They trying to hide even that. What else...
26-07-2025 2:44 PM
@nutrafituk exactly and it's retroactive too. They removed it from all orders on the order history page, not just new ones, so there's no way now to tell just from scanning through that page if old orders that were originally organic have been changed to promoted.
And it is very specifically just the note about Promoted Listings, which is what makes me fairly confident it's not a technical issue - it still shows the green text for orders sold with seller created discounts and markdowns.