Simple delivery, Royal Mail - where can I specify Collection?

[coopuk]

Another Simple Delivery query...

I can specify my courier as Royal Mail.

I can - with some tinkering - specify the postage rate.

I can't see where to specify Royal Mail collection.

This means I have to go to town to drop off my parcel.

Can anyone advise where/how to specify Royal Mail collection for Small Parcels please?

[**peaseblossom** · Accepted solution]

When your item is sold and after you've generated a prepaid label on eBay, you can book your collection on the Royal Mail website:
https://www.royalmail.com/collection

[coopuk]

Ah - so if I use the RM website (which I used to do pre Simple Delivery) I can choose the posting I want AND select collection, all in one place.

If I use Simple Delivery, I have to use Simple Delivery postage costs (which are not always correct) and then go to another web site to arrange collection.

Summary: instead of one website, I now have to use 2.

Thank you for making my life easier and more efficient, ebay. Thank you.

[wyntersemporium]

I’d just the one Royal Mail. I won’t be pushed around d by eBay on my private account 

[coopuk]

I'd love to, but ebay forces me to use Simple Delivery. If I had the option to use just Royal Mail directly I would.

[xyz307xyz]

" I have to use Simple Delivery postage costs (which are not always correct) "

In what way?

[coopuk]

Royal Mail Small Parcels up to 2kg costs £3.35 on the Royal Mail website.

Simple Delivery using Royal Mail up to 1kg is £3.35.

Simple Delivery using Royal Mail up to 2kg is £5.15.

Buyers have to pay an extra £1.80 to use Simple Delivery.

[sml192]

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@coopuk wrote:

Summary: instead of one website, I now have to use 2.

Thank you for making my life easier and more efficient, ebay. Thank you.

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Ebay and Royal Mail are currently working on an integrated printerless collection option for Simple Delivery. 

[sml192]

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@coopuk wrote:

Royal Mail Small Parcels up to 2kg costs £3.35 on the Royal Mail website.

Simple Delivery using Royal Mail up to 1kg is £3.35.

Simple Delivery using Royal Mail up to 2kg is £5.15.

Buyers have to pay an extra £1.80 to use Simple Delivery.

Royal Mail Tracked 48 Small Parcel Up to 2Kg is £3.45 on their website. 

Simple Delivery Small Parcel Up to 2Kg with Royal Mail is £3.38.

£5.15 is the price for Medium Parcel Up to 2Kg.

For items sold between £0-100

Item weight & size	Both couriers selected	EVRi only	Royal Mail only
1kg large letter	£2.70	£2.94	£2.72
0-1kg small parcel	£2.94	£2.96	£3.38
0-1kg medium parcel	£2.94	£2.96	£3.64
1-2kg small parcel	£3.38	£4.06	£3.38
1-2kg medium parcel	£3.71	£4.06	£5.15
2-10kg parcel	£5.21	£5.64	£6.65
10-20kg parcel	£7.19		£10.80

[xyz307xyz]

£3.38 for me RM only. See pic. (I'm not on mandatory SD but can choose it "if I wanted to".)

(And to be pedantic the buyer is not buying RM48, they are buying Ebay Standard Delivery which has its own definition.)

[xyz307xyz]

I did get £3.38 on my own test - posted here 1 minute after yours. But I also noticed if I changed from Buyer Pays to Seller Pays it goes up to £4.48 - have you (or anyone!)  seen any ebay explanation or any threads/comments about why a seller pays more? many thanks

[coopuk]

Terrific. In the meantime... Keep using two websites.

Thank you eBay for making my life simpler. Thank you.

[xyz307xyz]

I found the answer to my own question in #11 ! thanks

https://community.ebay.co.uk/t5/Seller-Central/Simple-Delivery-why-do-the-postage-costs-change-based...

[coopuk]

If I select Small Parcel with 2kg using Simple Delivery (as recommended by Simple Delivery) I get £5.25.

[xyz307xyz]

I believe you, I don't (see above pic) and I don't know why yours would be different. I am using a web browser - are you using the app? Maybe that works differently but by now I'm just guessing.