05-09-2025 11:32 AM - edited 05-09-2025 11:33 AM
New email just received says:
We’ve listened to your feedback and made Simple Delivery optional for more items priced £20 or less. This includes items in categories like Trading cards, Coins and Stamps, which are typically letter or large letter-sized and 100g or under.
It’s an update that gives you more choice. You can choose a low-cost, untracked delivery option when protections aren’t essential, or stick with Simple Delivery to benefit from prepaid labels and automatic tracking, all at competitive prices. Learn more about this update.
I note it specifically includes "Large Letter"
07-09-2025 1:23 PM
But all the same problems are there, you can just charge a higher price for your problem!
07-09-2025 1:58 PM - edited 07-09-2025 1:59 PM
"The trouble is that some people are so suspicious about e-Bay that they instinctively interpret things in the most negative way possible."
Perhaps some people are just more attuned to the nuances of the English language than others.
With the vast resources at ebay's disposal, you would expect them to be able to string a sentence together that stood no chance of misunderstanding or misinterpretation, if they wanted to. This isn't the only thread where some people have thought that the items have to be under 100g to qualify.
ebay said: "...made Simple Delivery optional for more items priced £20 or less. This includes items in categories like Trading cards, Coins and Stamps, which are typically letter or large letter-sized and 100g or under.
Note that it says MORE items under £20, not all items. So which categories are included? It doesn't say, and they've removed the categories list. It's naive to think that it's for any other reason than to keep their options open as to what to include or exclude in this semi-rollback.
07-09-2025 2:05 PM
@moonlight-rhapsody wrote:With the vast resources at ebay's disposal, you would expect them to be able to string a sentence together
The more I look at that email the more I feel it's like one of those school exam questions designed to trick you somehow. Maybe by removing the exempt categories list they really do intend to open up 2nd class Letter and Large Letter rates across the site for items under £20 at any weight and the implementation just hasn't happened yet?
If they are doing a big giveaway then they are doing a good job of looking shifty with it.
07-09-2025 2:05 PM
The big complaint people have had is that on small items of low value Simple Delivery is needlessly expensive as Royal Mail standard post includes compensation up to £20 — in theory at least.
If you're selling something for more than £20 you'd be using a more expensive service anyway so you'd have a chance of compensation if it was lost or damaged. For Royal Mail that would be Tracked 48, which is what Simple Delivery uses and offers it at a SLIGHTLY lower price with added benefits.
Of course there are people who are happy to send something worth over £20 with inadequate coverage to save a small sum and, as you say, they are still not being catered for.
07-09-2025 5:25 PM
Has anyone worked out a way to edit existing listings to remove the simple delivery?
08-09-2025 6:54 PM
it should read :
"Simple Delivery now optional for all items under £5- including Large Letter"