Should I send an expensive item to a new buyer with no feedback

[collectablesmix1]

Hi All,
I have sold an item for over £1,000
and it was already to send and I checked the buyer.
He had registered the day before and has no feedback.
I have messaged him asking to confirm the address but no answer yet.
I can send Special Delivery so signed for and insured.
But unsure what to do?

Thanks

[andha-21]

@jrmc137 

It probably still wouldn't be enough to be classed as proof.

You could have switched boxes after the video.

[wintersdawn1]

Yes, unfortunately I do not believe ebay accept photo's or videos of a sent item and in the event of an issue will say 'we can't be sure of the item/condition of item that the buyer received'.  Then they side with the buyer and seller has to authorise a return/refund on return.

Also if a buyer sends back the wrong item or a damaged item ebay will still side with the buyer and the seller has to refund.

[jrmc137]

You’re probably right. Better than nothing though.

[jrmc137]

I suppose the only answer is to not sell anything on eBay unless you’re willing to run the risk of potentially losing it. 

[lucy_farmer]

'to not sell anything on eBay unless you’re willing to run the risk of potentially losing it. '

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Spot on!

It's long been a saying, 'don't put anything on ebay that you can't afford to lose'.

And in the event of a buyer sending back a different item, the advice is to report it to Action Fraud.

Action F. don't actually do anything with your report, but they'll give you a number.

So then you appeal your case with ebay, and give them the A.F. number- this *should* cause ebay to give you your money back. (they can't take it back from the scamming buyer, mind you, but you do get paid in the end!)

[reasonable-robert]

in short NO cancel the transaction could be a SCAMMER

[bargainsgalorebusiness]

It's not £1000 or anything but I had a sale for £200 I was very happy. Then I noticed the buyer literally only joined the day before. I almost straight out cancelled the sale right there.

Instead I decided to message the buyer with my concerns that he was new, and so obviously had no feedback. He said he had joined to just buy this particular item. 

I still had concerns, but I agreed to post it.

Long story short he left glowing feedback, and since this was nearly a month ago now I don't think it is any kind of scam. We all started as a new buyer at some stage. 

So while you should definitely be wary this could be somebody who joined just to find a particular item(s).