Second Chance Offer

[kitkatback]

I had a buyer who paid, cancel the next day just before I posted.  I want to approach the other bidder, but cannot find a way to email them.  I have googled how to make a second chance offer.  I followed the instructions and under actions, is not coming up as an option.  Had this happen before and gave up.  This time, I want to persevere and find out how I do it.  Thank you in advance.

[department28]

Has the transaction with the original bidder definitely been cancelled? If the bidder cancelled, I don't see why you are being stopped from making a second chance offer. Hopefully someone will be able to shed some light on this for you.

You have probably already seen this info from the eBay help pages, but I wondered if your other bidder had opted out of receiving 'second chance offers'? 

Here are some other things to keep in mind when you're making Second Chance Offers:

• If you're making an offer because the winning bidder didn't pay, you have to cancel the original transaction before you can start the Second Chance Offer
• When you have more of the same item to sell, only make offers to as many buyers as you have items
• You can only send Second Chance Offers to buyers who are willing to see them. Buyers can choose whether to see Second Chance Offers in their Communications preferences

[eastern-lights]

Open up the listing (not to edit it, to look at the original listing) and find the bids (right hand side fairly near top, something like "9 bids - ended"

Click on the "9 bids" or whatever to open up the list of bids (opens in a new tab on my setup). This page should allow you to send second chance offers.