Reviewing bank account

I have been selling on eBay for about 4 months and have made a good amount of money.

Firstly there was no issues with withdrawing me money out of my ebay account until it said eBay will be reviewing my account bank details and that my payouts would be on hold for up to a week .

its been 3 weeks and my payouts are still on hold 

Somone please advise me on what to doIMG_4026.jpeg

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Re: Reviewing bank account

Probably worth contacting eBay if it's been 3 weeks. I’ve found that the easiest route to contact eBay Customer Services is via the link below where you can request a call back:

 

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

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Re: Reviewing bank account

gjalp
Conversationalist

I’m wondering if its do with the fact you are selling predominately Nike items. They can be problematic if you haven’t had them authenticated.

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Re: Reviewing bank account

Hi averageseller0, thanks for your post.

 

If you've recently added a bank account like the banner on your screenshot says, it is a normal procedure for your funds to be held while the changes apply. However, 3 weeks sounds a bit long as this is normally resolved within 48 hours. 

 

At this stage, I will say the same as the advice from @*vyolla* and get in touch with us. You can contact us here. It could be a case of the new bank details being wrong, for example. However, due to privacy and security reasons, we are unable to check that for you over this channel, so it is definitely a good idea to contact our customer service team.

 

Thank you,

Marco


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