Just thought I’d add my experience with this. I bought my Tracked 48 label yesterday direct from Royal Mail (nothing to do with eBay), so it confirmed it’s an issue with Tracked 48 labels started with the letters “YA”
Didn’t realise there was an issue until the gentleman at the post office informed me, and said there was an issue with tracking but would accept it and give me a proof of postage. He also recommended I take a picture of the label before handing it to him. My proof of postage was a receipt with no tracking number, and had just the house number and post code.
Was a little worried, however I hear that it’s just a post office issue (their systems haven’t been updated to accept the new YA labels afaik) and that Royal Mail themselves can scan YA labels just fine. So if you can take your parcels to your local delivery office, RM lockers, Collect+ stores (so I’m told) or have it collected by the postie, parcels can be scanned/accepted as normal.
After dropping off my parcel at 2:45pm at the PO, My parcel was scanned early this morning at the hub, so it shows it’s entered the system. So aslong as it’s collected from the post office (which it will), it’ll be scanned at a MC/hub and tracking will update.
I had another order yesterday, but wanted to wait and see what would happen with my first parcel. My nearest RM locker wasn’t working for whatever reason, so instead opted to pay the 30p for collection - can confirm that was scanned by the postie and tracking updated with no issue.
Hopefully this is sorted soon (if not already), as it’s a massive faff for everyone. Hopefully my experience can put someone’s mind at ease.
