Microdeposits

[theseekers1966]

Hi All

Have been on Ebay for over 20 years.  After some selling a few years ago I made my first sale at the end of the December 2025.  I got a message to add a bank account to receive payout. I added the same account from which they've been taking money for over 10 years.  I received a microdeposit.  The bank account got confirmed, spent some money and withdrew a little. Then in January 2026 I began selling coins, and have been making regular sales and regular withdrawals whenever I got some round figures, leaving a little for postage stamps. 

Then on 9 March they hit me with this verifcation nonsense saying that " your payments are on hold until update your account details "  with a threat that I could face further restrictions. Why do I need to update it?  

I tried to do the online verification, but could not get it to work.  I opted for microdeposits, but I have not received any.

I know it's only 2 days,  but I think this is illegal and it's only a rouse to delay getting sellers their money.  I started a chat this morning and opted for an agent call. They said 31 minutes, but nobody called so far.  the fact is that I was counting on this money to meet some expenses. 

any suggestions

thanks 

[tressygirl]

I'm the first to agree, that some eBay messages need a rethink, rewriting and yes, can sound  threatening, there's no need for that.

They are AI  written,  so with no understanding of any upset feeling they may cause.

Some sellers prefer to use a different bank account for receiving their payouts not the one registered on their general eBay account,  hence the need for this verification  of a bank account for eBay's Managed Payments, and the need for micro deposits to be sent there to be confirmed.

You need to contact eBay Customer Services if some other form of verification or if more micro deposits need to be sent.

To Contact Customer Services I recommend using the link below for a Call Back option, and call as close to 8 a.m. on weekdays as possible, as there's more chance then, of Dublin answering.

https://www.ebay.co.uk/help/eua?id=5190

Lines open between 8 a.m. to10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends

Automated assistants are available outside these hours.

@theseekers1966 

[theseekers1966]

Thanks, I have contacted customer service, and it seems to be related to a
spike in selling activity, though they can't confirm it. they were very
helpful.

My account is verified, as I had received payments until the day before.
I have been told that they have initiated the microdeposits, but it may
take until Monday for them to come through and up to a day for
the verification process, once I submit the information.
Hopefully it will work out. But they could not guarantee it.
In the meantime, I have taken items off the selling page, as I may sell
them through other websites and forums.

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[tressygirl]

Aaah,  then that makes sense,  a spike in sales can trigger that extra security verification process.  It's all protection for your account, to ensure no one else has suddenly hijacked the account.

Good luck with your selling be it here, or elsewhere ! 🤗

@theseekers1966 

[infinit1970]

Hi, got almost the same issue today, did you get this resolved on time. Thanks and how did you go about it

[theseekers1966]

Hi,
it got resolved within 2-3 working days. I phoned EBay, got a call back,
they said wait about a week, if not call again. but by then was resolved, I
hope yours gets sorted soon.