Message Received From Ebay Customer Service Regarding Combine Postage Invoice

[snowylilliput-2]

This is a follow-up email in relation to the chat you've previously had.

We really appreciate your patience in waiting for an answer and we apologies for the long wait as we are still looking into this. I’m sorry for the inconvenience it has caused to you. Rest assured, the technical / relevant team is already working on this on priority. We are eager to see that this issue is resolved as soon as possible for you.

We will still monitor your account to ensure that you will not be experiencing any other issues. If you encounter any other issues relating to this, we are happy to assist you further.

Thank you once again for highlighting this to us and most importantly, we appreciate your patience and understanding in the meantime. It is in times like these that we badly need your support, as we do get concerned that our customers are not having a good experience as we always aim for.

I appreciate the opportunity to have helped you with this information. If you have further concerns, please do not hesitate to contact us again.

[comicscotty477]

Good stuff.

I'd like to think ebay will get this sorted as soon as possible.

It's in their best interest as it has to be impacting sales in general.

[3942rick2005]

"It is in times like these that we badly need your support, as we do get concerned that our customers are not having a good experience as we always aim for."

Oh dear, they are beginning to realize that they need buyers and sellers!😅

[snowylilliput-2]

One thing I forgot to mention CS also contacted me this morning by telephone as well this morning they admitted this has been caused by the introduction off Sinply Delivery . Most companies would have tested everything before bringing online . So the simple answer would would be to go back what had worked for many years . If it ain't t broken don't fix it . Well it is certainly broken now and Ebay can not find a fix for it