Massive Shipwreck with no Lifeboats

Been wondering since eBay did the changes, do's anyone there bother watching or listening what their once happy customers think about them.

Obviously they do not because nobody likes them. 

Majority saying they are thinking about leaving and jumping ship.

Wake up eBay.

Talk about keep the band playing while the ship goes down.

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Re: Massive Shipwreck with no Lifeboats

Nothing changes if people do not complain even if we know it will probably have absolutely no difference you have to at least try!  I relisted items when i found i could still get custom postage even though my things have gone to SD, i will be leaving permanently when it does finally happen.   Only two things will change a companies policies and that is customers expressing their dislike/disapproval and action by them not being customers any more.  If certain people find that people complaining/whining is not their cup of tea then i suggest they stop reading the discussion forums!.  Even more so when they are business sellers!!!!

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Re: Massive Shipwreck with no Lifeboats

To be fair i do not think the marjority of members even know these boards exist.......Ebay CS didnt 🙂

 

The majority of my buyers didnt when they mentioned casually in exchange of messages that they had various problems with Ebay.   I obv advised them of the correct route to go and referred them to these boards.

 

Even my real life friends who have an account didnt know they existed 😞

 

A couple fo friends recently said they were going to open accounts to sell as its easy and free.......they soon decided not to once i burst their bubble.    

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Re: Massive Shipwreck with no Lifeboats

i had been on e bay for years before i discovered the forum and it has been more helpful than the site itself, whether for advice, finding out that problems with the site were happening to others or like these days just having a good moan and finding like minds.

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Re: Massive Shipwreck with no Lifeboats

A very long time ago i just accidentally stumbled across them when i was looking around the site

 

I am one of the rare people who tend to actually read all the terms and conditions/small print  etc when i sign up to anything or anything legal.   I have drummed this into my son and he does the same and if in doubt he asks me eg employment contracts etc   He once applied for a good job and verbally accepted it......got the contract to sign and it was basically 99% different terms to those agreed.     He refused it.   At the time he was working as an FA sports coach.........the contract said he had to also hold ballet lessons !    lol

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Re: Massive Shipwreck with no Lifeboats

Always amazed that people don`t seem to realize just how big Ebay is. There is not even a raindrop in the ocean if THOUSANDS of people leave. Certainly nothing like the majority leaving!  Also all the messages on the forum saying "I AM LEAVING!", from people who have no intention of leaving, don`t just say it .....do it!  Less competition for the rest of us.

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Re: Massive Shipwreck with no Lifeboats

Only found them about a month or so ago and that was only by chance as their not very well advertised. Wish I'd found them sooner as there's a wealth of info on here.

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Re: Massive Shipwreck with no Lifeboats

There's a direct link to the boards on the Seller Hub!

 

I'm sure it's accessible form other pages too, but that's the most obvious one I have seen.

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Re: Massive Shipwreck with no Lifeboats

I am not on the seller hub 🙂

 

On the bottom of most pages there is a community tab but to be honest that would mean nothing to most people.   Maybe it should say something like "community help boards"

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Re: Massive Shipwreck with no Lifeboats

There is but would say its easy to miss here

 

Screenshot (99).png

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Re: Massive Shipwreck with no Lifeboats

There's a direct link to the boards on the Seller Hub!

 

Which hasn't always been there. It's only when ebay started it's constant tinkering with the seller hub that it appeared.

 

I also found the boards in an idle moment when I clicked the community tab at the bottom of the page, otherwise I would've had no idea. For a number of years I was a reader only. ebay's machinations prompted me to become more vocal.  

 

The boards are no where near as active as they used to be. I used to enjoy the powerseller board, but that has effectively been killed off. 

 

 

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Re: Massive Shipwreck with no Lifeboats

Have only just noticed that, but only went looking because you mentioned it. Going to check out what they say about seller protection 👍

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Re: Massive Shipwreck with no Lifeboats


@selective_distribution wrote:

Always amazed that people don`t seem to realize just how big Ebay is. There is not even a raindrop in the ocean if THOUSANDS of people leave. Certainly nothing like the majority leaving!  Also all the messages on the forum saying "I AM LEAVING!", from people who have no intention of leaving, don`t just say it .....do it!  Less competition for the rest of us.


I wouldn't be so sure - take a look at 'critical mass theory' when you get a chance. It's a field that stems from nuclear physics, but applies to the wider world. It identifies that drivers of societal change are not linear and that only a certain amount of something is needed to trigger a significant change or effect. It suggests that once a specific level of representation or participation is reached, group interactions and behaviors will shift.

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Re: Massive Shipwreck with no Lifeboats

It took me a while to find the boards and that was back when "Community" was considered important enough to warrant a link at the top of every page next to Watch List and My Ebay.

Use has fallen since it was down-graded to the bottom of the page along with other interesting stuff like Safety Center and VERO.

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Re: Massive Shipwreck with no Lifeboats

I've used the boards occasionally over the years if I've had a problem.  I've never complained here before and never spent time here before.  I see no reason to "let ebay off the hook" with regard to its SD policy in particular so I shall continue complaining, in spite of those complaining about us complaining.  I can't understand why those people don't just stop scratching the itch if reading complaint threads bothers them!

 

I'm not going to go quietly - I shall "rage, rage, against the dying of the light".

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Re: Massive Shipwreck with no Lifeboats

I know virtually nothing about nuclear physics but do know a bit more about history.  Arnold Toynbee came to a similar conclusion and put societal change, in part, down to a "creative minority" of about 10%.  Perhaps even more interesting is that he also thought that at some point that minority inevitably runs out of new ideas, loses the support of the majority and turns into an "oppressive minority". 

 

Desperate to hang onto its wealth and power it turns to authoritarian, coercive laws and rules like making certain things mandatory or compulsory with penalties for those who don't comply.  Once that happens it's a sure sign that the society is in decline.  Without getting too off-topic with the details, it results in a schism within the society with those opposed re-aligning themselves with other, external, societies in opposition to the elite 10% in their own. 

 

Sounds a bit familiar...

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Re: Massive Shipwreck with no Lifeboats


@theelench wrote:

To be clear, I genuinely wasn't trying to be rude to anyone."

 

It just comes naturally then, without conscious effort ?

Seemingly so. Then again, I didn't expect people to have such paper-thin skin that they would feel that somebody saying "but you have the option of leaving whenever you please" was somehow akin to advising them to fornicate and travel.

 


@theelench wrote:

I just wonder why, if you're so certain that complaining is a waste of time, being carried to ridiculous lengths by so few sellers that it will not sway ebay in the slightest, are you and the same few others popping-up on every thread to tell them that they are wrong.  Countering every argument that those complaining put forward and repeating the same out-of-date analogies to 'prove' how wrong they are.

Surely you see that it isn't me assuming it as a certainty at this point? It's more or less a stone-cold fact. When was the last time a major eBay policy decision was affected by people on these boards? eBay are not going to change anything based on discussions that occur on these boards. They never have. As it stands, they never will.

 

I'm not entirely sure as to which "out-of-date analogies" you're referring. The only analogy I made was a reference to "the good old days" that people are constantly praying for the return of. 

 


@theelench wrote:

If, as you say, putting so much effort into complaining is a futile waste of time, surely spending as much time and effort on your elaborate rebuttals is an even more so.  Why not let the fire burn itself out rather than keep flinging more fuel on the flames by arguing ?


Because if the moaners and whiners stopped bogarting every single thread and allowed it to be, this place could actually be useful. It could become a place where people can share ideas, engage in discussions, offer advice, lend a hand, and make more sales. At that point, when there's constructive conversation and the entire place isn't just the same five to ten people shouting "eBAY IS TEH WORST" over and over again, maybe - and admittedly,  the odds are slim - there's a chance that it could be a place that eBay takes seriously.

 

Yet, if the people who are "complaining about complaining" just give up and walk away, then the boards just fall into ruin. They become a festering pit of humanity just reassuring each other that nothing is their problem, nothing they ever do can be improved, and that eBay is the cause of every issue. "It's not that nobody wants to pay £8 for the macaroni portrait of a duck you saw once, Brian! It definitely isn't that you had your thumb over the lens when you took your one photo of it or that you gave it an item title of 'DUCK PICSHURE RARE.' It's that eBay threw the BPF on top! It's the Chinese sellers they don't do anything about! It's that they've 'hidden' your listings! "

 

I'm not saying that people shouldn't be heard and shouldn't be able to speak their mind. They should. I think BPF and SD are the absolute pits myself. But I can't see that ruining every single conversation or posting the same topic day after day after day is helping anyone.

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Re: Massive Shipwreck with no Lifeboats

And maybe some,people want answers to why eBay have royally messed up like never before.

Who says eBay has messed up?

Not from where I'm sitting.  If you think it then the internet is a big place with lots of options.

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Re: Massive Shipwreck with no Lifeboats

Fair point.  I'll just carry on enjoying buying from the sellers who are listing and selling and leave you guys to drown in your own bitterness.  Enjoy.

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Re: Massive Shipwreck with no Lifeboats


@superchallenge wrote:

Because if the moaners and whiners stopped bogarting every single thread and allowed it to be, this place could actually be useful. It could become a place where people can share ideas, engage in discussions, offer advice, lend a hand, and make more sales. At that point, when there's constructive conversation and the entire place isn't just the same five to ten people shouting "eBAY IS TEH WORST" over and over again, maybe - and admittedly,  the odds are slim - there's a chance that it could be a place that eBay takes seriously.

 

I'm not saying that people shouldn't be heard and shouldn't be able to speak their mind. They should. I think BPF and SD are the absolute pits myself. But I can't see that ruining every single conversation on posting the same topic day after day after day is helping anyone.


 

Absolutely agree, and it was an amazingly useful resource for buyers and sellers up until recently, but I have a theory that this is a 'give them enough rope' scenario and eBay is intentionally allowing it to turn into a ranty wild west and they'll follow yet another of Vinted's models and will abruptly close this section of the forum, leaving the member to member support section.

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Re: Massive Shipwreck with no Lifeboats

Now that is something that absolutely would not surprise me, sadly.

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