MAJOR eBay site bug - item selling for the starting bid price, not buy-it-now price

[itbits08]

2 listings from the same seller each with zero bids, a start price of £6 and buy-it-now of £14....added both to basket and clicked 'request total' for a combined postage invoice....items show in basket and purchase history as £6 + P&P each, not £14 + P&P each!

Crazy that eBay haven't tested their code properly. I wonder how many sellers have lost out through not noticing this bug?

[itbits08]

katie@ebay I'm just wondering if eBay have fixed this yet - on 20 December I sent you example item numbers you requested above that had the problem. Hope this resolves the 'pushback' you were getting from your colleagues. Please confirm whether eBay have now resolved this issue - thanks

[katie@ebay · Accepted solution]

Hi all,

I have received an update today in relation to this issue. They have noted that the issue is now resolved and will not happen moving forward.

The issue will not be fixed for past transactions, and have asked me to mention that these orders will need to be cancelled if needed by sellers.

Moving forward, there should be no new instances of this happening on the site. 

Thank you for your patience while the team got this resolved.

Many thanks,

Katie