26-05-2024 12:16 AM
Had an selling account for 20 years (this isnt it) I'm a UK seller, haven't sold a great deal, feedback is still under 1000, last year after about a year of not using the account I started to sell again, not a lot but eBay first treated me like I hadn't been a member for 20 years and insisted on holding some of the sales (low value s/h items) until I confirmed my bank account (which i'd done a couple of years prior). they wanted to send me a certain amount and I was to confirm etc, they also restricted the value of the items I could sell so I had to ask them via live chat to up the limits or a car I was selling would not list etc, in the end after a few sales things seemed to correct themselves and I was paid straight away for items>
Roll on to may 2024, I've sold a few items over the months, in the last 2 weeks i've sold an item at £225 and one at £125, both collection only, both items have had no problems and i have a couple more items listed. Not electrical goods or high value items etc. just normal stuff, some new and unused, most second hand and used etc
So today I logged on, I get a pop up stating they wanted me to ID myself, this would be in the form of a driving licence, passport or govt ID...and oh by the way any transactions are held until I comply?
I don't sell high value / high risk items, I have 100% feedback, I've had zero returns , my bank account is verified, they have my email address (verified with them some time ago, they send me emails re items listed or sold, email has notnot changed) they send me texts to my phone re delivery notices if i've bought something to collect, my physical address has not changed in all the time i've had the selling account.
and now they want the ID from me, no warning, no time schedule to complete but simply comply and until I do any funds are to be held over.
Furthermore, they want the ID but don't actually tell me where it will be stored, who will have access to it and such like all of which seems very wrong.
Anyone else had this?
02-01-2025 2:59 PM
02-01-2025 4:05 PM
Well by law they are required to tell you this is happening and give you the option to opt out. Which I did under section 12 whilst talking to AI ebay customer service. When I asked the assistant where they had told me, thry refused to answer. Thry also did not answer where they'll were from or what they could see or access of my Dara from where they were. You accept that as ok? Good luck with your future.
They should not be able to hold funds that were already sold. Utter rubbish that it's costing Ebay. They hold your money and don't release it until you give they them data they can sell on and misuse. So making interest on our money and selling our Data.
23-02-2025 5:13 PM
HI
NOT DOING IT - LOST 50 pounds but won't buy or use ebay ever again . I only sold a few items over the years not even 500 pounds over the years. BIG brother and lace of privacy.
23-02-2025 5:29 PM
Hi Mastans
i currently have a case open with the F.O.C and am in talks with a solicitor in taking further group action against Ebay on sellers that sold less than 1k in goods in a financial year, or who were not given as full reason for their account being suspended other than the excuse they used with me, that they were protecting me! which is utter nonsense. also anyone who sold items on ebay and paid for postage through paypal and ebay have not refunded you out of withheld funds. this is not something they can legally do.
although ebay are using an international agreement on money laundering. They are clearly using an AI tool without human integrity. i notice you have a 28 score, so hardly a big selller! this is ridiculous! anyone who wants to protest outside their Richmond building, i am not letting this drop till those at the top listen very carefully to its customer base.