How does combined postage work with Simple Delivery

[hummingbird-curios]

Some bright spark in CS told me that to combine postage, all you have to do is use one simple delivery label and the buyer will be credited for unused labels after 30 days or so.

I really cannot believe the stupidity of some of the answers CS give.

If you go to Tesco and buy something on a 2 for the price of one deal, would you wait 30 days for a credit!!!!!

Buyers want to buy items, pay for them and have them delivered - end of.

What utter rubbish have eBay come up with, it's so bad it's laughable. I see a mass exodus of sellers on the cards here and eventually it will affect other sellers as most will buy elsewhere in future.

Come on eBay, short term gain - long term pain

[lucy_farmer]

Did you ask CS if that would means *all* the sales in that one parcel could be 'marked as delivered'?

[edwardian-dreams]

It IS pathetic at best to ask sellers and buyers to wait 30 days for some refund instead of them getting their sh it together in the first  flipping place excuse the French 

what IS their problem combining postage , it can’t be rocket science 

[hummingbird-curios]

Some time back, buyer buys 6 items individually and pays 6 x postage. All 6 items packed in one small parcel and I refunded 5 x postage.

So buyer pays £20.70 postage and I immediately refund £17.25. Simple solution , happy customer.

I enquired as to what would happen in the same situation with simple delivery as buyer pays 6 x postage and gets 6 x postage labels, one for each item.

They say to use one label on one package and eBay refund 5 x postage after 30 days.

Furthermore, tracking only shows on one item so one gets paid 2 days after delivery and 5 items get paid after 14 days.

I wouldn't let eBay run a candy floss stall at a funfair, they wouldn't be able to cope.

[xyz307xyz]

It doesn't at the moment. Hopefully the message will eventually get through and then hopefully they do something about it.

[sas_team]

Can you not enter the same tracking number into the other 5 items and it should show all of them delivered at the same time?

My worry with the simple delivery is that they only cover you for the value of the item and no more, so if that package goes missing with 6 items in 1, would you lose out on the value of the other 5 items for posting them altogether?

[xyz307xyz]

The last post on this thread was about 8 weeks ago. Here's ebay's current policy:

https://www.ebay.co.uk/sellercentre/postage/simple-delivery

Can I use one label to post multiple items to a buyer?
If your buyer has purchased more than one item from you in a single transaction, you’ll receive one prepaid label for posting your items to them. You can only use the label provided once.

If your buyer has purchased items from you in different transactions, you’ll receive separate postage labels to post each of the items.

How does combined postage work with Simple Delivery?
If your buyer is purchasing multiple items from you in a single transaction, we’ll automatically calculate combined postage and show your buyer the amount they have saved at checkout. If you’re offering free delivery on these items, we’ll automatically calculate combined postage and only charge you for one label. Items will need to be posted in a single parcel, and the label can only be used once.