Has Ebay lost it now? I am gatting very poor responces to my listings,

[stevesoller]

I am  finding  that  response  to my  sales  listings  have  become  pathetic,  I  have  spoken  to  a  few  of  those  who have  purchased  from me   in the  past  and  asked  them  why,  the  most  overwheliming  response  was  that  they  see no reason  to   pay  the  so called  Buyer  protection  Fee.

As  a  long  time   eBay member  (20+Years  with my current  user name  and  previously around 15 years  with a different  user name)  I am  a   very  disappointed  user  and  see no  future in  continiuing  to  support  eBay,  unless  of  course  things  CHANGE!

[nigel_paul_wright7557]

Just another ebay own goal.

If ebay find they are losing out heavily they will soon reverse it.

[mikle65]

it is pathetic. they claimed the selling will be free, just to turn around and reinvent the fees on the other end and even higher than before at the end of the day i have to lower prices to be competitive so it doesn't matter if i pay a seller fee or the buyer does. Then they hold back the payments for days or weeks to earn interest, and then offer a very high % for promotions. they've lost the plot. but everyone have to do extreme as the govenment's reactions to the past few years crises were extreme with inflation not seen for decades. and it only gonna get worse as the pension system is in trouble.

[suelel1968]

It will take time for buyers to adjust to BPF (heck, I sound like an Ebay employee! - I'm not!) My point is that for clothing etc a lot of people will have used Vted and will be used to things this way, but for your niche items it will be a new and unwelcome charge. Ultimately, people will buy at the right price with or without BPF, a good price is a good price, whatever add-ons there are and if they can't get it anywhere else. 

It's a tough time of year to sell and money is tight and Ebay is kicking own goals on a regular basis. Best you can really do is add BFP on to your price and make offers that wipe it out so it looks like a good deal.

[edwardian-dreams]

Used to it on vinted 

yes but on vinted clothes go generally for  lot less so it’s not a deal breaker

if you were happy with ebays fees before , you can take them off the selling price which should cover the bpf I think 

[suelel1968]

Hi Ed Dreams, you are right, but using Vted still makes buyers more accepting of the BPF. 

I agree with you about the old fees and the new fees cancelling each other out, but you have to make the buyer think they have a bargain. All they see is an extra cost to them. They were not aware of the fees eBay took off sellers.

[edwardian-dreams]

I know

its just an extra burden ebay ave put on people and leave them to sort it out 

I tell you if you clocked up the time you spend on eBay versus what you make you’d be on 30p an hour max 

[9150simon]

"I tell you if you clocked up the time you spend on eBay versus what you make you’d be on 30p an hour max"

As much as that Edwardiam-dreams!!  🤔🤣🤑

[akemp1]

I reduced my prices by around the value of the buyer tax and stuff still seems to be selling.

I still think it's a stupid idea and badly named as 'protection' is insulting to sellers and likely to make buyers unnecessarily alarmed and give them reason to abandon checkout.

The best answer is probably calling it a platform fee and giving a 'seller pays' option when creating a listing as they do with postage.

And it should be based on order value like at the clothing platform not calculated per item as the 75p fixed element gets duplicated. 

And it should be less in the lower risk categories as they do at the clothing platform.

And they should enable sellers to setup automatic bundle discounts so the buyers can offset the tax again as the clothing platform does.

And ebay should control the new account scammers better to avoid the need to put payout delays on long established ebayers. The delay makes it less likely I will respend on ebay.

Finally unrelated but I can't say it enough times there is no need for low value under £20 large letters to be tracked in SD it makes small items too expensive. Once SD becomes mandatory on my listings I expect sales of LL items to dry up.

[theelench]

My father spent his life in retail and I'm sure that to him it would have been a Golden Rule that you never drew a buyers attention to any form of additional fee or add-on included in the price they were paying.

Ebay knows this (or should do), it's why since day one, the seller always paid the FVF  which they built into their price but many buyers didn't know they were paying to ebay.  Showing them the BPF at checkout is guaranteed to lose some sales, just because it looks like an extra charge even if the purchase price is, in fact, exactly the same.

@edwardian-dreams 

"it's just an extra burden ebay have put on people and leave them to sort it out.

I tell you if you clocked up the time yo spend on ebay versus what you make you'd be on 30p an hour max."

Yes it's just more wasted time faffing around to get around ebays latest brilliant idea.

Last year I listed a new item most weeks, say 50 during the year.   About an hour to take pictures and fill in the longggg listing form, more time "Selling Similar" at intervals.  End of the year I'd sold four items.  I doubt I even managed 30p an hour.

When, not that many,  years ago I could list four items every Sunday morning and SELL most of them.  How could ebay have gone so wrong ??

[sweetcharity.2013]

As an ebay buyer, albeit rather occasionally now, I look at the total price including postage and more often than not that it's the high postage charges that puts me off. Other factors include the private sellers inability to combine postage, whether that's down to the ebay system or the sellers inexperience in the listing process.

As the private sellers seem to be in rapid decline in the categories I shop in ebay is no longer the 'go to' place for me.  

[akemp1]

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@sweetcharity.2013 wrote:

As an ebay buyer, albeit rather occasionally now, I look at the total price including postage and more often than not that it's the high postage charges that puts me off.

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With my buyer hat on there are plenty of times I have seen items on ebay which have both Buyer Tax and SD on and decided it's just not worth it. Particularly on Large Letter items at the £2.70 rate.

I expect a lot of sellers set their item prices by looking at previously sold prices which include the buyer tax causing the new listing price to be based on old sales (inc buyer tax) plus buyer tax.

It's all just too much - things are often too expensive here so only worth buying by exception.

It's generally much better value as a buyer at the clothing marketplace. Yet as a seller I still get good prices on the items better suited to that place. In some cases I have sold items there for more than I was unable to sell them for here.

[suema_62]

Sales are dead for private sellers unless you pay ebay for extra exposure. People cant afford home decor and collectables. Internet sites have moved in where 5 or more items cost a mere £15 and free postage and arriving within a week rather than month/s or more direct from ebay oriental sellers. If you reduce prices to counter the BPF you may as well do car boots or give to charity as no recompense for time and materials packaging and then driving to a PO or hub. Ebay handed out buyer discounts recently the only reason we had 2 sales as a family and due to SD timescales we had to pack and jump in the car on an unplanned trip and blow energy saving and net zero...produce the ebay emissions.

[grapecr-30]

Buyer Protection Fee is an absolute scam..... As if Buyers weren't already Protected.... In general they had only to say there was a problem and they would be refunded immediately....so it is a complete waste of time...

It is also utter insanity,as most Sellers(I think) want it scrapped,and would be far more happier paying a reasonable Final Valuation Fee anywhere from 5 or 6 or even up too 8 Percent.... Yes .... Too anyone from eBay reading..... that's DOUBLE what you are charging Buyer's.....!!! Making any financial sense....!!!