FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

Im absolutely furious! Ebay have changed their policy and are now refusing to pay monies (which belong to the buyer) until the item has been posted and received!!

I have been selling on Ebay for 19 years and this is how we are being treated?

I will NOT pack and post my valuable antiques until I have been paid! I have never heard anything so ridiculous! Can we not be trusted? Shame on you Ebay! You are the loser here! I have now cancelled all sales and 67 listings and I will find another platform to sell my antiques with someone that values me!!

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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

Oh no, they are even worse. They charge fees you haven't got a clue what they are for. 

Listing fees
Transaction fees
Processing fees
Regulatory Operating fee
VAT on seller fees

In the end you earn less than what you pay on fees.

 

I saw advertising on TV for an store you can sell antiques or vintage stuff, I just can't recall what it was called. The other option is of course build your own website but that costs a lot nowadays too and you will spend a lot of time promoting your products on social media. 

Message 181 of 306
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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

I can confirm @tricia-o no longer has any listings for sale. Abysmal effort by eBay.

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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

Anonymous
Not applicable

Join the club. I've suspended all mine. If they fix this mess well I'll consider restarting. But Its unlikely.

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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

Actually the chance that even a tracked item is not scanned is very possible. 

Reasons:

Scanner not working.

Scanner not transmitting

Whole system down.

 

But certainly better than using standard. Last December I had almost 20 2nd Class items and one 48 tracked that never showed as delivered. Only 1 actually didn't turn up (delivered to the wrong address). The buyer looked for it but was unsuccessful and in the end I refunded and 2 weeks later it was returned to me so no loss there, Phew!

Anyway it was the reason why I switched everything to 48 hours tracked. 

I actually had a really weird one the other week. Sold some yarn, packed and measured (was small enough for small parcel) sent and over a week later the buyer got in touch saying she didn't have it yet. I checked online and it still sat in the mailing centre. Not even moved to the delivery office yet. Thankfully the next day they finally decided to delivery it. But I thought it was a joke. 12 days from pick up to finally deliver it.

So you see, Royal Mail is not perfect and to connect the payment system to an extremely flawed delivery tracking system is utterly ridiculous.

I have sent eBay several emails about it and all I get the same standard reply. Like I was an idiot or something. Same with the 75p per item, which has a massive impact on low priced items, which is what I sell. My knitting patterns shot up from £1.25 to £2.02. I had a look around and it seems I am still cheaper than everyone else. But how do I explain this increase to my regulars who maybe are not up to date with eBays shenanigans?

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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

Now we just need to teach buyers to leave feedback in the first place. 50% are too lazy or maybe just do it once a month, if at all. 

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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

Is it worth you upgrading to a business account? with over 7k of sales and 1.8k of listings , the new rules will not apply. 

This way your items will appear much cheaper, and your regular buyers may keep buying.

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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

I have cancelled all my listings until eBay sees sense!
Sent from my iPhone
Message 187 of 306
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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

If everyone does the same then they will soon change it back. 

Message 188 of 306
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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

We must all stick together.
Sent from my iPhone
Message 189 of 306
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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

Anonymous
Not applicable

Tricia-o is doing a great job here.

Check out current reviews on Trust Pilot. Ours have got nothing in some of these!

Message 190 of 306
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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

Thank you.
Sent from my iPhone
Message 191 of 306
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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

I just spent 24 hours in ebay jail.


@tricia-o wrote:
We must all stick together.
Sent from my iPhone

 

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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

For what?
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Message 193 of 306
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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

Same here. I've cancelled all listings and gone elsewhere.

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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

It’s the only way forward. If enough of us do it it will make an impact!
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Message 195 of 306
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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

Most buyers don't bother to give feedback any more.

Message 196 of 306
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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

of course they can, they alter the T & Cs and you either accept them or not!  

Message 197 of 306
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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

so what are the 59 items doing listed on your account then??

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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

I have 2 items currently in pending.  Royal mail have not updated the tracking,  I have contacted them but had no response.  Both items have been received by the buyer and feedback left by them one over a week ago and the other 4 days ago.  The funds are still pending for these 2 items (I have others but no update on tracking or feedback rcd).  Funds for the 2 items with feedback have not been released,  where in the ebay help does it state funds are available following received feedback? 

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FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

well said i have been on ebay for over 20yrs and this seller protection is a disgrace it is just a way of them making money since they stopped seller fees i am looking at ebid now as i have over 5000 postcards and nothing selling now and i am a private seller 

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